Recent Posts

WHY SERVPRO? | 2022 SERVPRO Convention in Dallas, TX

6/29/2022 (Permalink)

black and white photo of convention crowd 2021 Convention

      Six days until the Annual SERVPRO Convention in Dallas, TX! All of our franchise owners get together to learn how to enhance their businesses. From learning critical management skills to new SERVPRO cleaning products, these owners will learn all the in's and out's of building a profitable and sustainable business to serve their customers.       Aside from attending workshops and forums, owners will have the opportunity to participate in a golf tournament that will benefit our brand partner, First Responder's Children's Foundation. Last year, SERVPRO launch a relationship with FRCF by donating $100,000 to help support their mission.       SERVPRO of Society Hill recently transitioned over to new management and we are excited to grow as a franchise after this year's convention! 

It's Grilling Season!

6/9/2022 (Permalink)

It's barbecue season and you know what that means - more outdoor grilling with friends and family.

Here are some tips from the Philadelphia Fire Department on how to stay safe while grilling.

  1. Keep the grill 10 feet away from wood railings, siding & never under loose branches or trees. Also keep a safe distance from lawn games, play areas and walkways
  2. Keep matches, lighters and starter fluid out of reach from children.
  3. Children should never be allowed to use outdoor cooking equipment. Pets also should be kept away from the cooking area.
  4. It's very important to keep your grill clean. Grease/fat can catch on fire quickly.
  5. Turn off valves while not in use and never leave the grill unattended.

To learn more about safety tips on grilling, click here to visit the Philadelphia Fire Department website. 

If you are in need of fire damage clean up, SERVPRO of Society Hill has your back! Call us at 215-772-1203.

A Sewage Backup Disaster | SERVPRO Cares

5/25/2022 (Permalink)

Two SERVPRO employees chat on a job site. "They are a GREAT team to call during your homeowner’s despair."

At SERVPRO of Society Hill, customer care is our priority. We understand how upsetting property damage can be. That's why it's so important to us to let customers know their home is safe in our hands.

We recently performed a sewage backup cleanup at a home in Philadelphia. Here's what our customer Doreen had to say:

"SERVPRO helped me at a time I was despondent - I had a sewer backup in my house and I was so traumatized I didn’t know what to do. I called them and within an hour their techs were at my house. They calmed me down (first) and then completely cleaned the disaster. It was a serious hazmat situation and their techs were cheerful and professional. They mitigated the situation within a few hours and left dehumidifiers, fans, and most importantly, air purifier machines running in my house for several days. They checked back at my house each day to inspect their mitigation, and they were GREAT! Highly recommend! They are a GREAT team to call during your homeowner’s despair. Don’t know what I’d have done without them." - Doreen T.

How Fast Can Mold Grow After Water Damage?

5/25/2022 (Permalink)

Dark mold grows in a white ceiling corner. The rate at which mold grows depends on several factors.

Mold is a natural and essential aspect of our biological environment. However, it can also present a hazard when spores attach to a damp surface and begin to colonize.

Mold “colonies” can grow on just about any organic material once it has been saturated, including many materials commonly found inside the home. Commonly affected surfaces include wood, wallpaper, ceiling tiles, cardboard, carpets, drywall, fabric, and insulation.

Typically, mold will thrive in any area that is damp, dark, and warm. The rate at which it grows depends on several factors, including surface, temperature, humidity, and mold species. According to the EPA and the CDC, a general rule of thumb is that mold can start to develop on surfaces within 24 to 48 hours of water exposure. 

Even minor water damage can quickly turn into an aggressive mold infestation if left untreated. You should contact the professionals at SERVPRO of Society Hill immediately if you suspect your property may be at risk. 

Storm-related Water Damage | Are you covered?

5/17/2022 (Permalink)

A SERVPRO logo over a photo of insurance paperwork. Supplemental policies can offer extended coverage.

As a homeowner, you can take steps to protect your home from the unexpected, but you can’t control what the weather throws your way. Storms are unpredictable and can cause costly damage to your property. Homeowner’s insurance can lessen the challenge of repairing your home after a storm. It is important to remember that coverage varies by policy. 

Most homeowners insurance policies only cover certain types of water damage. Coverage depends on how the water got inside your home. 

Water damage that originates inside your home or from a storm-created opening is usually covered by home insurance. Examples may include:

  • An overflowing washing machine 
  • A burst interior pipe
  • Rainwater that enters your home through openings created by storm winds

Unfortunately, home insurance usually does not cover water damage originating from outside the home. Examples may include:

  • Floodwater 
  • A broken water main
  • Water that enters your home through manufactured openings

Supplemental policies can offer extended coverage. Property owners residing in high-risk flood zones may want to consider adding supplemental flood insurance.

In the event of storm damage, you can rest assured that SERVPRO professionals will work closely with your insurance company to safely restore your home.

How to Respond to a Power Outage | SERVPRO Safety Tips

5/17/2022 (Permalink)

Downed power lines and a SERVPRO logo. Report any fallen power lines. Don’t touch or go near any downed lines.

Gusty Summer storms are known to take down power lines. If you experience a power outage, here’s how to respond safely: 

  • Find out whether the power outage is only within your home or if it's affecting others in your community so you can make the most effective plan of action.
  • If the power outage was the result of a storm or other natural disaster, check your property for damage. Report any fallen power lines. Don’t touch or go near any downed lines.
  • Unplug any sensitive devices and electronics to avoid power surge damage once the power is restored.
  • Leave one light plugged in with the switch on so that you can tell when the power is restored.
  • Keep the refrigerator and freezer doors closed as long as possible so your food stays cold.
  • Candles pose a fire hazard. Use battery-powered lights instead.
  • Don’t use any water-damaged electrical outlets, appliances, or circuit breaker boxes until they’ve been checked by a professional.
  • Avoid electrical shocks from flooded basements or rooms.

The professionals at SERVPRO have helped homeowners recover from storm damage for more than 50 years. Call 1-800-SERVPRO for immediate assistance.

Dos and Don'ts | Sewage Damage

5/16/2022 (Permalink)

A person in a tyvek suit sprays disenfectant in a home. Sewage should be carefully cleanup up by an expert cleaning company.

Water contaminated by sewage contains a variety of bacteria, viruses, and germs. Contact with sewage or surfaces contaminated by sewage should be avoided.

SERVPRO has more than 50 years of experience in safe sewage cleanup. With that in mind, here are the Dos and Don’ts of responding to sewage damage:


Shut off the electricity or gas.  If you don't have access to shut off the gas line, call your utility company and explain the situation. They can guide you on how to turn off the gas, or may do it for you. If the sewage or water is standing between you and your shut-offs, wait for a professional to step in.

Contact a septic company or plumber. It is critical to identify the source of the backup quickly. A plumber should begin repairing the issue as soon as possible.

Contact your insurance company. Professional cleanup & restoration companies work closely with insurance providers. You’ll want to contact your provider immediately to file a claim. Take down your claim number so you can provide it to a SERVPRO team member later. 

Contact the professionals at SERVPRO. Call 1-800-SERVPRO to get connected with your nearest locally-operated SERVPRO. With more than 1,900 locations across the United States, there's sure to be a SERVPRO in your neighborhood!

Ventilate the area. If possible, open windows to encourage air to flow through your home. This may help slow mold growth by drying the area as much as possible before a SERVPRO team arrives.

Go to a safe area. Evacuate people and pets away from the home. Keep everyone away until the area has been restored.

Take pictures of the damaged area and contents. You can do this by yourself or with your insurance claim agent after the area has been deemed safe to enter. Pictures should include the damaged area, the source of the sewage backup, any damaged personal possessions, and structural damage.


Don’t touch anything. Avoid skin contact with any sewage or sewer water. Remember, get everyone out of your home as quickly as possible.

Don’t eat or drink anything exposed to the sewer water. No one in your home should use toilets or sinks connected to the sewage lines. Don’t drink any water from your sink or filtered water hookups that are connected to the backed-up line. 

Don’t remove items from the area. You should not touch anything that has been exposed to sewage. SERVPRO will keep a record of all items removed from the damaged area, including those deemed unsalvageable.

Don’t try to clean it up. You may be destroying evidence that could impact your insurance claim. Leaving the area as is after you call the plumber and insurance company is the best thing you can do. Allow the experts at SERVPRO to return your home to safety.

Call 1-800-SERVPRO for 24/7 emergency service.

Why Choose SERVPRO? | Ask Our Customers!

5/16/2022 (Permalink)

SERVPRO of Society Hill was recently on the scene of a large residential water damage in Philadelphia. Our Production Manager Jerome handled cleanup and restoration of the damage. The customer was kind enough to leave us a glowing review. See what Sherry had to say about Jerome’s team!

"Jerome Counts and his crew were not 10’s…they were 100’s!!! Amazing guys who did an excellent job helping us in an extremely stressful situation! I am so grateful to them for their empathy, kindness, and professionalism! While I hope to never need their help again, if any of my family or friends or I do need it, Jerome/SERVPRO will be getting a call! Thank you!!" - Sherry C.

We’re so grateful for awesome customers! Thank you, Sherry!

What is a Storm Surge?

5/13/2022 (Permalink)

A storm surge (also commonly referred to as a storm flood, tidal surge, or storm tide) is the abnormal rise in seawater level during a storm, measured as the height of the water above the normal tide. They are caused primarily by high-speed winds pushing water towards the coast.

Storm surges are a major threat to life, property, and infrastructure. Many scientists theorize that surges will increase in frequency and intensity as sea levels rise due to climate change. Communities can adapt by building hard infrastructures, like surge barriers, soft infrastructure, like coastal dunes or mangroves, improving coastal construction practices, and building social strategies such as early warning, education, and evacuation plans.

For more in-depth information on storm surges, visit the National Oceanic and Atmospheric Administration’s website. Learn about your community’s storm surge threat level by checking out their interactive National Storm Surge Hazard Map here.

Why does PA experience more thunderstorms during Summer?

5/13/2022 (Permalink)

A SERVPRO logo over a clouds and lightning. SSERVPRO: The Storm Recovery Experts

Thunderstorms are a common occurrence in Pennsylvania, especially during the Summer months. They can produce flash flooding, wind gusts, hail, lightning, and even tornadoes. 

Why do we experience more thunderstorms in Summer?

The two basic elements that cause a thunderstorm to develop are moisture and rapidly rising warm air. Pennsylvania has a humid continental climate. In conjunction with warm temperat­ures, high humidity creates massive amounts of warm, moist air rising into the atmosphere, where it can easily form a thunderstorm.

The biggest threats associated with most thunderstorms are lightning and flash floods. Flooding is the most common natural disaster in Pennsylvania. No no matter where you live, you should be prepared for a flood emergency, but it’s especially important if you live near water, in a low-lying area, or downstream from a dam. Check your flood risk on FEMA’s flood risk map here.